A Spotlight On Walter House

A few years ago, Walter House made the switch from restaurant working to Lead Installer at East Coast HVAC. Going from restaurant work to the trades was quite the career change, but one that Walter welcomed with opening arms, since he had a baby on the way. He wanted a predictable schedule with nights off, to help his wife take care of the house, run errands, and raise a child. Walter admitted the change was scary, but within 90 days, he felt it was totally worth it – By then, he had already seen his potential and developed a close bond with the team at East Coast HVAC.

Walter loves showing up for work because he’s working alongside the wonderful team at East Coast HVAC. He mentions there is a great work culture that allows them to learn from each other. When they’re on a job together, they always work as a team. Walter said if you aren’t learning from each other, you’re the one teaching, or you’re all simply working in harmony. Unlike working in a restaurant, you aren’t waiting on people in the trades. You’re doing your own thing, on your own schedule, and it’s all up to you and your team to succeed.

Peter Robitaille, owner of East Coast HVAC, reflected on Walter’s time with the team and said, “In the two years since joining our team, Walter has enjoyed the regularity of a conventional paycheck, rapid growth within the organization and even performance bonuses. He went from feeling ‘capped’ in his previous career, to feeling excited about learning and with room for professional progression.”

Going from working until 2a.m to getting home around 5, has given Walter the opportunity to spend time with his family. Although he didn’t have any knowledge of HVAC systems, he was able to quickly learn and work his way up to Lead Installer. Regardless of your career background, or lack of experience with the trades, we welcome you to apply and get in touch with us. Although changing careers can be intimidating as Walter mentioned, it will be worth it in the end, and the HVAC field creates a solid platform for a long-term career plan.

Are you interested in joining the team at East Coast HVAC? To inquire about career opportunities, contact Peter Robitaille at (603) 430-9414. You can also browse the open positions on our careers page and apply online today. We look forward to hearing from you!

Seacoast NH Couple looking for HVAC financing on laptops

Does East Coast HVAC offer financing?

Less than a year ago, when a customer would call asking if we offered financing, the general answer was “no.” Although we had participated in some manufacturer’s financing programs, and had even offered some in-house payment options on the rare occasion, we had no way to offer our customers a fair, monthly payment option on large repairs or retrofit installation projects. I must admit that this lack of offering was my fault entirely, based mostly on a limiting belief that financing programs were complicated to administer, and costly to the end consumer. Additionally, our retrofit department had been booming for years, without financing offers – Why start offering our residential HVAC customers financing now?

Synchrony Financing

Enter Synchrony Financial. East Coast and Synchrony originally teamed up through Mitsubishi Electric, at a Diamond Contractor conference in Indianapolis. I loved the idea of offering monthly payments, but shared my hesitation about the process and the associated costs. The Synchrony Team assured me that the process could be simple and streamlined, and that my vendor relationships would significantly reduce the end cost of the financing programs, so I decided to give it another look. After one summer utilizing the program, here are some notes to share:

  • The Synchrony Financing program has verified over $300,000 in approvals to our current and prospective customers.
  • Terms have ranged from 18-Months to 7-Years.
  • Payments (single-zone cooling) have been as low as $60/month.
  • NONE of our customer’s applications for financing have been denied, nor reduced in dollar value.
  • Applications and approvals have been nearly immediate, most taking less than 10-minutes from start to finish.

Affordable Residential HVAC Financing

This summer has taught me a lot about HVAC financing, and has definitely eliminated my previous limiting beliefs. I wish we had started working with Synchrony sooner!

If you’re ready to relieve stress and update your tired heating and HVAC systems, without the substantial costs up front contact us today to get started!

Summer IS Coming!
Don’t let anything interfere with your comfort this summer.
Now offering free remote quotes via video chat, phone call or text message.

Financing is available. And, now through May 15th, 2020 you can get up to a $500 VISA Gift Card with any Mitsubishi Electric system purchase.
These systems are a great solution for cooling & heating!

Questions? We’re happy to chat, give us a call today!
603.430.9414

Published April 2020

East Coast is doing everything we can to help our customers continue with their HVAC needs during the coronavirus pandemic.

Please take a minute to watch this important message.

If you have any questions or concerns, please do not hesitate to contact us.

You can count on us!
603.430.9414

Thank you for trusting East Coast HVAC to service your home or business through these unpredictable times.

We want to let you know that safety – your safety and that of our employees and communities is always our top priority.

As you know, the information concerning the coronavirus (COVID-19) is rapidly evolving. I am monitoring the situation and we are following all recommendations from the CDC and other government officials.

Here are the steps we’re taking to keep our staff, and customers safe:

  • We have provided employees with the CDC best practices on how to best avoid exposure to the illness: proper and frequent hand washing, social distancing, proper use of hand sanitizer & disinfecting wipes on all surfaces.
  • Employees are staying home if they are not feeling well or sick.
  • Any working employees who start to feel ill will immediately end their workday and proceed home.

For now, we are operating as normal and will continue to communicate with you as this situation evolves. Please feel free to reach out directly to me if you have any specific questions or needs.

Thank you again for trusting us and for your patience. We’ll get through this!

Sincerely,
Peter Robitaille
President, East Coast HVAC

Published March 19th, 2020