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Privacy Policy


We Take Your Privacy Seriously

East Coast HVAC is committed to protecting the privacy of its site visitors and customers, fully appreciating and respecting the importance of privacy on the Internet. East Coast HVAC will not disclose information about its customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks, and for the purposes of customer research and profiling or where we have your express permission to do so.

Your Consent

East Coast HVAC will not sell your name, address, e-mail address, credit card information or personal information to any third-party without express permission. The SMS-specific protections below apply regardless of any other sharing permissions or exceptions described in this policy.

Communication & Marketing

If you have made a purchase from East Coast HVAC, we may occasionally update you on our latest products, news, and special offers via email outreach. All East Coast HVAC customers have the option to opt out of receiving marketing communications.

Cookies

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with East Coast HVAC then your computer will store an identifying cookie which will save you time each time you re-visit East Coast HVAC. You can change the settings on your browser to prevent cookies from being stored on your computer without your express consent.

SMS Communications and Privacy

When you provide your mobile phone number and opt in to text messages, East Coast HVAC uses your number to communicate about appointment scheduling, service reminders, and updates related to your inquiry. We retain your consent selection and related submission information to document your messaging preferences.

We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers that help us operate and deliver our messaging services, solely for those purposes.

You may withdraw your SMS consent at any time by replying STOP. For assistance, reply HELP or call 603-430-9414. Choosing not to receive text messages does not prevent you from submitting an inquiry or requesting service.

For additional messaging details, please review our Terms & Conditions.


Question? Contact us.

East Coast HVAC 

25 Central Avenue
Dover, NH 03820

Phone: 603-430-9414
Fax: 603-427-6688